Privacy Policy
How Red Cup Coffee collects, uses and protects the information you share with us.
On this page
This Privacy Policy explains how Red Cup Coffee ("Red Cup Coffee", "we", "us") handles personal information collected through redcupcoffee.com and related services. By using our website you agree to the practices described here.
1. Who we are
Red Cup Coffee is a coffee shop and coworking space located at 304 Shrewsbury St, Worcester, MA, United States. For any privacy matters, our contact point is hello@redcupcoffee.com.
2. Information we collect
We collect information you give us directly, and some that's gathered automatically when you browse:
Information you provide
- Contact & enquiry details — name, email, phone and message when you use our contact, franchising or careers forms.
- Franchise applications — the information you submit about your location, experience and interest.
- Job applications — any details or documents you send when applying for a role.
Information collected automatically
- Usage & device data — IP address, browser type, pages viewed and referring links, collected via cookies and similar technologies (see Section 5).
- Analytics — aggregated statistics from tools such as Google Analytics.
3. How we use your information
- To respond to your enquiries and provide the information you request.
- To assess and process franchise and job applications.
- To operate, maintain and improve our website.
- To send updates or marketing where you have opted in, and which you can withdraw at any time.
- To meet legal, tax and regulatory obligations.
4. Legal bases for processing
Where data-protection law applies, we rely on: consent (e.g. marketing emails); legitimate interests (e.g. running and securing our site); performance of a contract (e.g. progressing a franchise agreement); and legal obligation.
5. Cookies & tracking
We use cookies to make the site work, remember preferences and understand how it's used. You can control cookies through your browser and, where shown, our cookie banner.
6. Sharing your information
We do not sell your personal information. We share it only with:
- Service providers who help us run the site and business (hosting, email, analytics, form processing) under appropriate agreements.
- Professional advisers and authorities where required by law.
- A successor entity in the event of a business sale or reorganization.
7. Data retention
We keep personal information only as long as needed for the purposes above or as required by law, after which it is securely deleted or anonymized.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or object to our use of your information, to data portability, and to withdraw consent. To exercise any of these, contact us using Section 12.
9. Security
We use reasonable technical and organizational measures to protect your information, including SSL/TLS encryption and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's privacy
Our website is not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us data, please contact us and we'll delete it.
11. Changes to this policy
We may update this policy from time to time. We'll post the revised version here with a new "last updated" date, and where changes are significant we'll take reasonable steps to let you know.
12. Contact us
Questions or requests about your privacy? Reach us at hello@redcupcoffee.com, or write to 304 Shrewsbury St, Worcester, MA. You can also use our contact page.